Shipping policy

Shipping Policy
1. Order Processing Time
All orders will be processed within 1 business day after you receive your order confirmation email (excluding weekends and public holidays). You will receive a separate notification email once your order has been shipped.

Note: Order processing time is calculated separately from shipping transit time.

2. Domestic and International Shipping Rates
We offer worldwide shipping services, covering most countries and regions. The shipping cost for your order will be automatically calculated and displayed on the checkout page.

Standard Shipping: [Free shipping on orders over $68]

Estimated Delivery Time:

USA & Canada: 3–9 business days (typically around 7 business days).

Europe & UK: 7–12 business days (typically around 9 business days).

Australia & New Zealand: 10–18 business days (typically around 15 business days).

Rest of the World: 15–25 business days (varies by region).

3. Order Tracking
Once your order has been shipped, you will receive an email notification from us containing a tracking number that allows you to monitor your order's status. Please allow 48 hours after shipment for the tracking information to update and become visible.

4. Customs, Duties, and Taxes
[Banshan Xiaofei] covers any customs fees and taxes incurred by your order. All charges arising during or after the shipping process (such as customs duties, taxes, etc.) are borne entirely by this store.